Mission + Vision
Makayla’s prominent focus is all about you, a positive experience, and your time with us personally tailored to you. Makayla provides a modern, high end experience that invites a sense of luxury and comfort. We are obsessed with making your experience a world-class experience.
THE FIRST CLASS
EXPERIENCE
The First Class Experience allows clients to book last minute appointments at a fee. This is a request, final approval will be determined if your desired date fits within our availability. Please allow 48 hours response time to your request.
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Please fill out the form to request The First Class Experience.
POLICIES
Cancellation Policy
We greatly appreciate the value of your time and we appreciate the same courtesy. We have a strict cancellation policy. If you cancel within 48 hours of your scheduled appointment time, 50% of the service fee will be charged to the card on file. If you cancel same day of your scheduled appointment, 100% of the service fee will be charged to the card on file.
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Although we do understand that emergencies happen, ALL NO CALL/NO SHOWS can no longer make appointments and will be blocked from the booking system and will pay 100% of service total. Please be courteous of others time and leave early enough to arrive at your appointment on time (take consideration of potential traffic).
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Late Arrival Policy
There is a grace period of 15 minutes. After 15 minutes has been exceeded; a late fee of $50 will be applied to your remaining service balance. After 30 minutes has past, without checking in to your appointment, your appointment is now cancelled.
Deposits
All appointment deposits are non-refundable and non-transferable.
A deposit must be made in order to confirm your appointment.
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COVID-19 Policy
Please do not come to your appointment if you are feeling sick or ill. We take the highest precautions to not only keep our staff, but other guests in the salon safe and healthy.
Extra Guests/Child Policy
To ensure that all guests receiving services have best experience while in the salon, children and extra guests are not allowed.
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How to Prepare for your appointment
A confirmation email will be sent immediately after you book your appointment that will tell you the time, deposit details and date of your appointment.
Payment Method
The remaining balance will be accepted via Cash and Zelle.
Cash is preferred.
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